Question 1

Is it free to start?

Accepted Answer

Yes. Pick a girl and start a chat — no card needed. You get 15 messages with her, and she'll send a few photos.

Question 2

What does Max unlock?

Accepted Answer

Max is $14.99 for 30 days, or $29.99 for 90 days. It unlocks her vault and every girl. Some checkouts renew until you cancel; many are one period and nothing else is charged unless you buy again. Your Billing page says which one you have. Cancel anytime — access runs to the end of the period you already paid for.

Question 3

What shows on my card statement?

Accepted Answer

Charges show as DESIREOS LTD — never her name, and never what you unlocked.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. Cancel from Account → Billing, or from the link in any renewal reminder. No retention call, no email hoops. Access continues until the period ends.

Question 5

Are the girls real people?

Accepted Answer

No. Every companion, image and reply is AI-generated from a fictional adult persona. No real persons are depicted, and no real-person services are offered. 18+ only.

Question 6

Are my chats private?

Accepted Answer

Yes. Chats stay on your account. They are never sold, never shared with advertisers, and never used to train DesireOS models.

Question 7

How fast does support reply?

Accepted Answer

A member of our female-only support team replies in 2hrs. Anyone can send a message — you do not need a paid plan.

Question 8

I don't recognise a charge.

Accepted Answer

Email support@desire-os.com with the date and amount, or send a message below. We look at every billing query.

FAQs & support

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